Onscreen Error Messages

"Wait Logon" or "Logon Failed"

What this means:

Your ePhone is unable to connect to the Internet or Voice calls are being blocked through your router

What to Do:
Scroll to the Check Internet Status function on your ePhone (Menu 8) and press Handsfree or # key. Also check that your Router has access to port 4569 for voice calls

You should also check to make sure you can access the internet from a computer using the same network connection as there may be a problem with either your router or ISP.

"Error ...No internet Access"

What this means:

Your ePhone is unable to connect to the Internet

What to Do:
1. Check that your Router is switched on and operating correctly
2. Check that your internet connection is working
3. Check that your ePhone has an IP address by pushing the" IP button " on
     the phone. If the number shown is 0.0.0.0 you need to consult your
     network administrator to request a Static IP Address.

Local IP 0.0.0.0

What this means:
The ePhone is unable to attach itself to your network and is not being allocated an IP address by your Server/Router

What to Do:
Check your Router/Server is working correctly (or re-boot router so that, if set to DHCP, it can automatically allocate an IP address to the ePhone.

You may need to use a Static IP, if the router is not set to DHCP. To do this:

•  Access the Menu (1) scroll to FIXED IP

•  Enter a free static IP address

•  Enter your Gateway IP address (Router)

•  Enter the Subnet Mask

•  Enter your DNS Server 1

Now scroll to Save and choose Save and Exit. Your ePhone will re-boot automatically when the changes have been accepted successfully.