Broadband Internet Phone

Frequently Asked Questions

We've gathered a list of the most common questions about ePhone:

View Frequently Asked Questions

 

System Requirements

Each ePhone must be connected to a network or directly to a router. It will not work with aDSL modems and diallup internet connections. For more details click below:

View Full System Requirements


eMail Support

If you cannot find your answer on these pages please contact our Technical Support Team. Please ensure you include your ePhone Telephone Number and a contact eMail address:

Send eMail to Technical Support

Useful Manuals and Guides

These User and Troubleshooting Guides will help you answer any basic problems you may be encountering:

Quick Setup Guide Soon!
Quick User Guide Soon!
     

Menu Guide Explore the Menu options on the ePhone

Important Buttons See details of the main buttons on the ePhone

Full Phone Features View details of every button on the ePhone

On-screen Troubleshooting See the fixes to Error messages displayed on the ePhone screen
Service Error
Messages
Learn about the different types of service error messages affecting how calls are connected

Wi-Fi Adaptor Installation (Detailed) Detailed instructions for Wi-FI Adaptor including setting WEP & WPA.